Domestic Shipping & Delivery
Please allow up to 3 business days for processing orders. Holidays may affect shipping times. Shipping costs may increase depending on volume, weight, postal code, and the shipping method. There are varies shipping methods that can be chosen at checkout. All packages are shipped in the order they are received. Depending on location it may require additional time for delivery.
Standard Shipping rates vary on package weight and distance. Rates will also be shown at the checkout process. Please allow up to 3 business days for processing and 1-5 business days for delivery (based on distance). All orders after 3:00 PM PST will be processed the next business day.
You'll receive a shipping confirmation and tracking number via email when your order has been processed. Please allow up to 24 hours for the tracking number to be activated and updated. Once you received your confirmation email after 3 PM PST on Friday, please allow until the following Monday for tracking to become available.
International Shipping & Delivery
International Shipping rates are based on package weight and distance. Please allow 3 business days for processing and 5-30 business days for delivery, depending on location. All orders after 3:00 PM PST will be processed the next business day. You will receive a shipping confirmation and tracking number via email when your order has been processed. Please allow up to 24 hours for the tracking number to be activated and updated.
Please note that we are not responsible for any additional custom duty taxes your home country charges. International orders may be subject to additional charges such as import taxes, customs duties and fees levied by your country’s customs department upon arrival. Please know that when ordering from heavenlybyana.com the receiver is responsible for these import fees and should comply with all laws and regulations of the destination country. Customs policies vary widely from country to country, so please contact your local customs office for more information.
Questions or concerns on Domestic, please email us at firstname.lastname@example.org. Please allow 24-48 hours before we get back to you.