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Store & Refund Policy

Store & Refund Policy

Here at Heavenly by Ana, we want you to have the best experience shopping with us. We trust you will enjoy our products. We make sure to package each product with love, care, accuracy, and great quality. 

Due to sanitary reasons, our products are not eligible for refunds or exchanges. However, if you have any questions regarding any of our products being defective or damaged please e-mail us at heavenlybyana@gmail.com we will gladly get back to you within 24 to 48 hours.  

Please note lashes are handmade, so discrepancies may occur. Lashes may differ from one another in regards to hair placement, however, it will not be able to qualify for a replacement. All of our lashes are hand-made.

Items on Sale are FINAL SALE.